Getting Started

NFT Template

NFT Product

Dashboard and Reporting

Customer Journey

NFT and Blockchain

Frequently Asked Questions

Is there a free trial?

Yes, you get a 14-day free trial with 20 NFTs included. During the trial, the monthly subscription won’t be charged, but any additional NFTs minted will be billed separately. View details

What is the payment process?

Charges are directly added to your Shopify invoice.

Can I cancel the subscription anytime?

Yes, you can cancel your subscription anytime by uninstalling the app from your Shopify Admin. The system will automatically finalize your last invoice.

What exactly incurs a usage charge?

Once you’ve used up the 20 free NFTs in your monthly plan, you’ll be charged $0.25 for each additional NFT minted when a customer claims their reward. If the NFT reward is not claimed (so no NFT is minted), no charge will apply.

What makes an order eligible for NFT reward?

For an order to be eligible for an NFT reward, the following conditions must be met:

1. The product or variant in the order is enabled for NFT rewards.
2. The payment status of the order is “Paid.”
3. The order’s fraud risk assessment is not flagged as high.
4. Your account and subscription are active.
5. Your store has not exceeded the monthly spending limit you’ve set.

What kind of support is available, and how do I access it?

Our expert support team is available 7 days a week during business hours via live chat or email. We’re here to assist you whenever you need help.

How do customers receive their NFTs?

If a customer’s order includes a product that you’ve selected for NFT gifting, they will receive an email notification with a link to the claim page. The claim page provides simple, guided steps for the customer to connect their wallet and confirm the claim.

How do customers know if their purchase has NFT gifting included?

You can display NFT gifting details to customers by adding the app’s checkout UI extension to the thank you and order status pages. This ensures that customers are informed about their NFT gift during the checkout process.

Does the NFT reward enable gated access to special deals or exclusives?

Token-gating is on our product roadmap and will be available as part of the app once launched. There’s no need to install another app — this feature will be seamlessly added to your existing setup.